Thank you for choosing Dicloud.net as your software-as-a-service (SAAS) provider. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. We are committed to maintaining the privacy and security of your information and complying with applicable data protection laws. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect and process certain information when you use our services. The types of information we may collect include:
- Personal Information: We may collect personal information that you provide to us, such as your name, email address, contact details, and billing information. This information is necessary to provide you with our services, process transactions, and communicate with you.
- Usage Data: We may automatically collect certain information about how you interact with our services, including your IP address, device information, browser type, operating system, and usage patterns. This information helps us analyze trends, administer our services, and improve user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about your usage of our services. These technologies enable us to remember your preferences, analyze user behavior, and deliver personalized content.
How We Use Your Information
We may use the information we collect for the following purposes:
- Provision of Services: To provide you with our services, process transactions, and fulfill your requests.
- Communication: To communicate with you regarding updates, announcements, and customer support.
- Personalization: To personalize your experience, such as providing tailored content, recommendations, and advertisements.
- Analytics: To analyze and improve our services, understand user preferences, and optimize performance.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processing, data analysis, and customer support. These service providers have access to your information solely for the purpose of performing their services and are obligated to maintain its confidentiality.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such an event occurs and inform you of your options regarding your information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
- Access and Updates: You may access and update your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.
- Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions provided in the email. Please note that even if you opt-out, we may still send you non-promotional messages related to your account or our ongoing business relationship.
Third-Party Links and Services
Our services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party site or service before providing any personal information.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete it. If you believe that we may have collected personal information from a child under the age of 13, please contact us.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. Your continued use of our services after such modifications constitute your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected].
Last Updated: 30 May 2023